FAQ
Frequently asked questions
1. Are you mobile or do we have to bring our cars somewhere?
We are a mobile service with all washing equipment, cloths, cleaners, polishers & accessories available in our purpose-built van. In order for us to carry out our services, we will require access to water and electric. As of yet, we do not have a dedicated unit space where we can work.
2. What products do you use?
We use a wide variety of products from various companies to ensure the very best of results. We are also in the process of creating our own range of aftercare products which will release to the general public soon - Subscribe to our mailing list to be the first to know!
All products have been tested by us to ensure they work as intended and do not damage any surface they come into contact with. Other than when necessary, all products are PH Neutral so they will not interfere with exterior or interior finishes.
3.What is 'Paint Decontamination'?
There are 2 types of paint decontamination (decon):
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Liquid Decon
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Mechanical Decon
Liquid decon is utilising 2 products, a fallout remover and tar remover.
A fallout remover chemically yet safely removes any metals and ferrous iron that is imbedded into surfaces. The chemical turns purple upon reaction so it is easy to spot and rinse away. Depending on the severity of the first reaction further applications of fallout remover are applied. The vehicle will need to be re-snow foamed or washed to ensure all traces have been rinsed off prior to drying.
Tar remover is used to rid those little black spots (Road tar) that stick to the exterior, especially lower doors and wheels. Tar remover will soften the spots, causing them to ‘bleed’ and break down. After allowing the chemical to dwell the spots are wiped over with a clean yet disposable microfibre towel. Application is repeated if necessary. Like fallout remover, the vehicle will need to snow foamed or washed to remove all traces of the product.
Mechanical decon is only undertaken once liquid decon has been completed. A clay bar, clay block or clay cloth is used to ‘exfoliate’ the exterior of the exterior, drawing out any left-over materials that are embedded into pores of paintwork, glass, plastics and if necessary, wheels. The clay itself is a rough surface but coupled with a product that ensures it glides over the paintwork without ‘grabbing’ or ‘sticking’ means it will safely pick up any contaminants. The most common are dedicated clay lubrication sprays or certain shampoos. If the clay is dry painted surfaces will become marked and scratched.
4.What ceramic coatings do you use?
We use a variety of Ceramic coatings dependant on the surface and durability requirements.
For paintwork protection we have recently shifted to using the Gyeon EVO range. They have been specifically designed to be applied outdoors making them mobile detailer friendly! On top of that the whole range boasts fantastic chemical resistance, UV resistance, candy like gloss and fantastic water beading!
For glass protection we also use the range by Gyeon. Either Gyeon Quickview for 6 months protection, or Gyeon view for up to 12 months on the windscreen, 24 months on the rear screen and 36 months on the side windows.
For alloy wheel protection we use Carpro Dlux, a very thick and therefore durable coating that lasts up to 12 months from a single layer. It can also be used for brake callipers, suspension components and plastic inner arch liners.
For exterior trim protection we use Carbon Collective Platinum Trim. This coating has been developed to use as a layered approach, with 2 layers boasting 2 years protection with no need for top ups of trim dressing. Restores even the fades of trims to an original appearance.
For exhaust protection we use Gyeon Rim due to its high heat resistance.
5.what is the difference between a wax and a ceramic coating?
The most notable difference between a wax and a ceramic coating is the ingredients they contain, which directly impacts how they are applied and their overall durability.
Traditional car waxes are made up of a blend carnauba wax, other waxes such as beeswax, natural oils, and sometimes petroleum distillates. Modern waxes can also contain special polymers and resins which aid with durability and gloss enhancing capabilities.
Ceramic coatings typically contain a blend of Si02 that is sourced from natural materials such as quartz and sand. As Ceramic coatings have become more readily available to companies and consumers, meaning an increased focus on development, there is now a large variety boasting different ingredients.
Given the right conditions, waxes can be applied to the whole vehicle at a time then buffed off. Ceramic coatings must be applied panel by panel, with bigger sections such as the roof/bonnet split into 2-4 sections. This is to ensure the coating is spread evenly & doesn’t prematurely dry prior to buffing off.
Whereas waxes need to be re-applied every 3-6 months to maintain the protection offered, true ceramic coatings will bond to the lacquer and paintwork on a molecular level meaning a greater level of protection and durability (Average 2 years but layered can extend to 4 or even 10 years!). Once hardened ceramic coatings can only be removed through intense machine polishing or sanding so it is critical they are applied with the right preparation undertaken, the right conditions and via a qualified professional.
As with all vehicle protection, both waxes and ceramic coatings need to be maintained in order to last their specified durability. Contaminants will stick to the vehicle over time and ‘clog up’ the product, causing water and dirt to not repel as easy. Only through regular maintenance and yearly top-ups will any protection last their specified time.
